for Teachers, Social Workers, Learning Support assistants,, Youth, YOT, and Connexions workers, Case-workers, and anyone who would like to
The course is aimed at skilled professionals who would like to validate and extend their practice as well as those who are struggling to manage people and situations
Creates a platform for continuing professional development and better practice
The four different modes of communication and how to interpret them
Behaviour as a dialogue which over time tells a story - and how to make the story have a happy ending
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